Motto Pharmacy

FAQ

Customer Service


Q.Do I have to make an appointment to see a pharmacist?

No. We are at your service during business hours and welcome walk-ins.

Q. Do you have medical counseling available?

Our trained medical staff is here for all prescription and medical questions. We have specialists that can assist with non-narcotic pain management, medical therapy management and prescription counseling.

Q. Do I have to call for my refills?

No, we contact you! Motto offers free text and email alerts when your next refill is available.

Q. How to I switch pharmacy’s to Motto Pharmacy?

Simply fill out the transfer prescription form or call us at 561-881-0022 or toll free at 844-684-7288 and we will handle the rest!

Q. Do I have to call for my refills?

No, we contact you! Motto offers free text and email alerts when your next refill is available.

Payment


Q. Do you accept insurance?

We not only want our customers to get their medications, but at the right price. Provide us with all of your insurance and doctor contact information and we will help you get as much coverage as possible.

Q. Can I pay for my prescription with a check?

Yes. We accept all forms of payment.

Q. Do you have medical counseling available?

Our trained medical staff is here for all prescription and medical questions. We have specialists that can assist with non-narcotic pain management, medical therapy management and prescription counseling.

Q. Do you have medical counseling available?

Our trained medical staff is here for all prescription and medical questions. We have specialists that can assist with non-narcotic pain management, medical therapy management and prescription counseling.

Delivery


Q. Do you deliver medications?

Yes. We delivery to both home and work locations.

Q. How long do medication deliveries take to arrive?

You will receive your medication within 3-5 business days, provided all insurance and doctor's information goes through.